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What if I am late or want to start earlier on the day of service?

Being on time and in communication is the best way to get high customer satisfaction ratings.

Cleanify suggests you contact the customer via text message or phone 1-2 hours before your arrival in the scheduled start time window.

If you are running late or need to arrive early, log in to your account to make the request for Cleanify to handle.

Arriving outside the original arrival time window you agreed may lower your customer rating and your fufilliment rating, which can lower the number of job requests you get in the future. Click here to see more.

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